Frequently Asked Questions
Everything you need to know about our quality garments and services.
Where are Freenote Cloth garments manufactured?
All of our clothing is designed and manufactured exclusively in the United States, utilizing high-quality materials sourced from the finest mills in Japan and the USA.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that all sale items are final sale.
How should I care for my raw denim?
To preserve the integrity of the fabric and unique wear patterns, we recommend washing as infrequently as possible. When necessary, hand wash cold with a specialized denim detergent and hang to dry.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and preferred carrier.
How do I determine the correct size for me?
Each product page includes a detailed size chart with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact our support team immediately, though we cannot guarantee changes once the fulfillment process has begun.